@book{228997,
	author = {Idalberto Chiavenato y Arao Sapiro},
	title = {Planeación estratégica. Fundamentos y aplicaciones, 3rd Edition},
	publisher = {McGraw-Hill Interamericana,},
	address = {Mexico :},
	edition = {third edition},
	url = {https://resolver.vitalsource.com/9781456263348}
}