@book{231308,
	author = {Feliu i Samuel Lajeunesse, Joel,},
	title = {Dinámica y gestión del conflicto :},
	publisher = {UOC, la universidad virtual,},
	year = {[2002]},
	address = {[Barcelona] :},
	note = {On cover: "P01/83010/00641."},
	url = {https://www.digitaliapublishing.com/a/5767/}
}