@book{238492,
	author = {Nail Kröyer, Óscar,},
	title = {Análisis de incidentes críticos de aula :},
	publisher = {Universidad de Concepción :},
	year = {[2014]},
	address = {Providencia, Santiago de Chile :},
	note = {"Bibliodiversidad."},
	url = {https://www.digitaliapublishing.com/a/25274/}
}