@book{240141,
	author = {Arroyo Tovar, Ruth,},
	title = {Habilidades gerenciales :},
	publisher = {Ecoe Ediciones,},
	year = {2012.},
	series = {Ciencias administrativas. Administración},
	address = {Bogotá, D.C. :},
	url = {https://www.digitaliapublishing.com/a/29968/}
}