Harrington, H. J. El coste de la mala calidad / H. James Harrington ; versión española por Jesús Nicolau Medina, Mercedes Gozalbes Ballester. - 1 online resource : illustrations. Includes bibliographical references and index. ISBN: 9788490524466 Subjects--Topical Terms: Quality control--Costs.Commercial products--Defects--Costs. LC Class. No.: TS156 ebook Dewey Class. No.: 658.562