00430nam a2200133Ia 4500008004100000020001800041082001800059245010700077260002800184300001100212500001900223650002600242700002800268120622s9999    xx            000 0 und d  a0-87389-388-3  a658.562 G562c  aGlobal cases in benchmarking : best practices from organizations around the world / ed. Robert C. Camp  aWisconsin : ASQ Quality  a640 p.  aIncluded index  a1. CONTROL DE CALIDAD  aCamp, Robert C., ed.Ì