TY - BOOK AU - Ould,Martyn A. TI - Business process management: : a rigorous approach / SN - 0-929652-27-4 AV - HD58.87 O94 2005 PY - 2005/// CY - Tampa [Florida E.U.]: PB - Brithish Computer Society [BCS] KW - REINGENIERIA (GESTIÓN) KW - ANÁLISIS DEL SISTEMA KW - EMPRESAS KW - PROCESAMIENTO DE DATOS KW - GESTIÓN KW - FLUJO DE TRABAJO N1 - PLAN FLEXIBLE LIC. INFORMÁTICA / ARQUITECTURA DE PROCESOS P25 (L-2) / (04 004657); Incluye referencias (p. 335-336) Incluye índice (p. 337-338); Introduction; basic process concepts;modelig a process; dynamism in the process; process relationships; the three basic process types; preparing a process architecture; dynamism in the world; managing the modelling; discovering and defining processes; analysing for process improvement; designing a process; processes and information systems; processes and process systems ER -